Spartan Plumbing
All BoardsOffice & AdminAdministrative Procedures
Administrative Procedures~13 min

Equipment Inventory Management

Purpose

Tracking and managing the inventory of tools, equipment, and materials at the Spartan shop and on service vehicles.

When to Use

Ongoing — truck restocking, tool issuance, equipment audits, and material management.

Procedure

Truck Inventory

  • Each tech's vehicle has a standard stocking list based on common job types.
  • Techs review their truck stock daily during the vehicle inspection.
  • When materials are used on a job, they're tracked in ServiceTitan on the invoice (line items).
  • Restock requests go to the office or are handled during supply runs.
  • Weekly: Office reviews material usage reports from ServiceTitan to identify restocking needs.
  • Shop Inventory

  • Materials in the shop/warehouse are organized by category: pipes/fittings, water heaters, fixtures, specialty items.
  • Major items (water heaters, tankless units) are tracked in the inventory system.
  • When a tech pulls a unit for a job, they log it — don't just take and go.
  • Minimum stock levels are set for commonly used items. When inventory hits the minimum, a reorder is triggered.
  • Monthly inventory count: Compare physical inventory to the system. Investigate discrepancies.
  • Tool Management

  • Tools issued to techs at hire are documented on the Tool & Equipment Issue Form.
  • Techs are responsible for their issued tools. Lost or damaged tools are reported immediately.
  • Specialty tools (camera, locator, jetters) are shared resources — sign out and return same day.
  • Broken tools are reported for repair or replacement, not thrown away or ignored.
  • Ordering

  • When inventory hits reorder levels, generate a PO through Tradeshift.
  • For specialty or non-standard items, get manager approval before ordering.
  • Track delivery ETA and coordinate receiving.
  • Verify received items against the PO before shelving.
  • Important Notes

    • Good inventory management prevents "I don't have the part" situations that delay jobs and cost revenue.
    • Shrinkage (missing inventory) should be tracked and addressed. It's a cost issue and possibly a policy issue.
    • Equipment audit annually — verify all tools and equipment are accounted for.
    • Keep the shop organized. If you take it off the shelf, put it back or log it.

    Related SOPs

    • Supply Ordering & Vendor Management — ordering materials
    • Tool & Equipment Issue Process — issuing tools to new hires
    • Fleet Management & Maintenance Tracking — vehicle-related equipment

    Mail & Package HandlingBack to Playbook ✓