Purpose
Tracking and managing the inventory of tools, equipment, and materials at the Spartan shop and on service vehicles.
When to Use
Ongoing — truck restocking, tool issuance, equipment audits, and material management.
Procedure
Truck Inventory
Each tech's vehicle has a standard stocking list based on common job types.
Techs review their truck stock daily during the vehicle inspection.
When materials are used on a job, they're tracked in ServiceTitan on the invoice (line items).
Restock requests go to the office or are handled during supply runs.
Weekly: Office reviews material usage reports from ServiceTitan to identify restocking needs.Shop Inventory
Materials in the shop/warehouse are organized by category: pipes/fittings, water heaters, fixtures, specialty items.
Major items (water heaters, tankless units) are tracked in the inventory system.
When a tech pulls a unit for a job, they log it — don't just take and go.
Minimum stock levels are set for commonly used items. When inventory hits the minimum, a reorder is triggered.
Monthly inventory count: Compare physical inventory to the system. Investigate discrepancies.Tool Management
Tools issued to techs at hire are documented on the Tool & Equipment Issue Form.
Techs are responsible for their issued tools. Lost or damaged tools are reported immediately.
Specialty tools (camera, locator, jetters) are shared resources — sign out and return same day.
Broken tools are reported for repair or replacement, not thrown away or ignored.Ordering
When inventory hits reorder levels, generate a PO through Tradeshift.
For specialty or non-standard items, get manager approval before ordering.
Track delivery ETA and coordinate receiving.
Verify received items against the PO before shelving.Important Notes
- Good inventory management prevents "I don't have the part" situations that delay jobs and cost revenue.
- Shrinkage (missing inventory) should be tracked and addressed. It's a cost issue and possibly a policy issue.
- Equipment audit annually — verify all tools and equipment are accounted for.
- Keep the shop organized. If you take it off the shelf, put it back or log it.
Related SOPs
- Supply Ordering & Vendor Management — ordering materials
- Tool & Equipment Issue Process — issuing tools to new hires
- Fleet Management & Maintenance Tracking — vehicle-related equipment