End-of-Day Financial Reconciliation

Purpose

Daily close-out process to ensure all financial transactions are accurately recorded and balanced.

Every business day, typically between 4-6 PM or at the close of the last job.

Pull up all jobs completed today in ServiceTitan.

Verify every completed job has an invoice.

Verify every invoice has a payment recorded.

Flag any completed jobs with no invoice or no payment — follow up immediately.

Run the daily payment report in ServiceTitan.

Verify the total matches across payment types:

- Credit/debit card total matches ServiceTitan payment gateway report.

- Check total matches physical checks received (if any).

- Cash total matches cash on hand (if any).

- Financing total matches financing approvals for the day.

If totals don't balance, investigate the discrepancy before closing.

Review any open invoices from today — why wasn't payment collected?

If payment was deferred (manager-approved), document the reason and follow-up date.

Check for any partially paid invoices and note the remaining balance.

Review any refunds or credits processed today — verify they're properly documented.

Count all cash received (if any).

Prepare the bank deposit.

Record the deposit in the accounting system.

Checks and cash should be deposited within 24 hours.

Confirm all items are reconciled.

Generate the daily summary report.

Flag any unresolved issues for morning follow-up.

If a tech hasn't closed their jobs, notify their manager.

Don't skip reconciliation, even on light days. Discrepancies compound if not caught daily.
If you find a discrepancy you can't resolve, escalate to Josh — don't just carry it forward.
End-of-day data feeds into weekly and monthly financial reporting.
Reconciliation protects against errors, fraud, and accounting headaches at month-end.