On-the-Job Injury Response

Purpose

Establish a clear, consistent procedure for responding to any workplace injury at Spartan Plumbing, ensuring injured employees receive prompt medical care and all incidents are properly documented for workers' compensation.

When to Use

• Any injury sustained while on the job, regardless of severity
• This includes cuts, burns, falls, strains, dog bites, chemical exposure, vehicle accidents, or any other physical injury
• Also applies to illness believed to be caused by workplace conditions (e.g., CO exposure, heat stroke)

Procedure

Immediate Response

Stop work immediately — your safety comes first

Move to a safe location away from any ongoing hazard

Administer basic first aid if trained and able (stop bleeding, stabilize)

If the injury is serious, call 911 before anything else

Call your supervisor as soon as you are safely able to

Reporting (Required Within 1 Hour)

Call or text your direct supervisor with: what happened, where it happened, what injury you sustained, whether you need medical attention

Post in Slack (#safety-incidents) with a brief description

If you cannot reach your supervisor, call the office main line

Medical Attention

For emergencies: go to the nearest ER or call 911

For non-emergencies: visit the designated workers' comp clinic (your supervisor will provide the location)

Tell the medical provider this is a workplace injury — this is critical for workers' comp coverage

Keep all medical documentation and receipts

Do NOT use your personal health insurance for a workplace injury

Documentation (Within 24 Hours)

Complete the Spartan Plumbing incident report form

Include: date/time, location, what you were doing, how the injury occurred, witnesses, photos

Submit to the office — they will file the BWC (Bureau of Workers' Compensation) claim

Your supervisor will investigate the scene and document any contributing factors

Return to Work

Follow all medical restrictions — do not push through an injury

Provide your supervisor with any work restriction documentation from your doctor

Light duty may be available depending on the injury

Keep all follow-up medical appointments

Important Notes

• ALL injuries must be reported, even if they seem minor — unreported injuries can become serious and may not be covered by workers' comp if reported late
• Spartan Plumbing will never penalize an employee for reporting a legitimate workplace injury
• Ohio BWC requires timely reporting — delays can jeopardize your claim
• If you witness a coworker's injury, stay with them and help them follow this procedure

Related SOPs

• Medical Emergency & First Aid — for life-threatening emergencies
• Vehicle Accident Procedures — specific to vehicle-related injuries
• Dog Bite Prevention & Response Protocol — specific to animal bites
• Fire Response at Job Site — specific to fire-related injuries