Welcome to Spartan Plumbing
Welcome!
Congratulations on joining the Spartan Plumbing team. We are a Dayton, Ohio-based plumbing company committed to providing 5-star service to our customers and building a team of skilled, professional plumbers who take pride in their work.
What Spartan Plumbing Does
We provide residential plumbing services across the greater Dayton area, including service calls, diagnostics, repairs, installations, and emergency response. Our services include water heaters, drain and sewer work, water treatment systems, repiping, gas line work, and general plumbing repairs.
What Makes Spartan Different
- We invest in our people — structured onboarding, ongoing training, and clear career paths
- Technology-forward — we use ServiceTitan for job management, Slack for team communication, and Paylocity for HR and payroll
- Call-by-call coaching — your performance is reviewed and supported, not just measured
- Culture matters — we celebrate wins, support each other, and hold ourselves to high standards
Your First Day
Today you will complete your orientation, which includes reviewing company policies, meeting your team, getting set up in our systems, and receiving your equipment and uniform. Your supervisor will guide you through each step.
What to Expect This Week
- Company orientation and policy review (today)
- System setup: Slack, ServiceTitan, Paylocity, email
- Uniform and equipment issue
- Vehicle assignment and daily inspection training
- Safety training overview
- Introduction to your team and supervisor
- Review of your 90-day onboarding plan
Key People to Know
- Josh Ferguson — Owner
- Your direct supervisor (introduced today)
- Office/dispatch team (introduced today)
- Your onboarding mentor/buddy (assigned during your first week)
Important Reminders
- Ask questions — there is no such thing as a dumb question during your first weeks
- Safety is always priority number one — if you see something unsafe, speak up
- Your 90-day onboarding plan is your roadmap — take it seriously and track your progress
Related SOPs
- Values & Culture — what we stand for
- Company History & Mission — where we came from
- Software & Systems Login Guide — getting set up
- First Week Checklist — everything you need to complete this week