Inspection Preparation & Scheduling

Purpose

Ensure install crews are properly prepared for inspections and inspections are scheduled at the right time.

After completing work that requires a code inspection (water heater, gas line, sewer, repipe, etc.)

Verify all work is complete and meets code requirements

Self-inspect: check all connections, proper materials, correct pipe sizing, proper support

Ensure all required testing is done: pressure test, gas leak test, CO test

Verify permit is posted at the job site

Take photos of all completed work before it is covered (walls, ceilings, excavation)

Contact the local inspection office to schedule — most accept phone or online scheduling

Request the earliest available date

Coordinate the inspection time with the customer — someone needs to be available

If the customer cannot be present, coordinate access (lockbox, neighbor, or be present yourself)

Ensure the work area is clean and accessible

Remove any obstructions that prevent the inspector from seeing the work

Have the permit and any documentation readily available

If you can be present, be professional and answer inspector questions directly

Do not argue with the inspector — if there is a disagreement, note it and discuss with your supervisor

If passed: document the approval in ServiceTitan, notify the customer, close out the permit

If failed: document the specific failures, create a plan to address each item, reschedule

If corrections are needed, complete them promptly — open permits can become a problem

Pay the permit fee and set up inspection (this must be done per the process)

Never cover work (close walls, backfill) before an inspection that requires the work to be visible
Failed inspections cost time and money — self-inspect thoroughly before calling
Each municipality has different inspection requirements and procedures — know your local inspectors
Some inspectors require the plumber to be present — check local requirements