Service Tech Onboarding
10 SOPs in this playbook
1
Service Tech Onboarding Overview (90-Day Plan)
~16 min read
2
Week 1: Orientation & Safety Training
~11 min read
3
Week 2: Tool Proficiency & Vehicle Setup
~16 min read
4
Weeks 2-4: Ride-Along Observation Phase
~19 min read
5
Weeks 4-6: Assisted Service Calls
~16 min read
6
Weeks 6-8: Supervised Independent Calls
~16 min read
7
Skills Assessment Checkpoint (30-Day)
~9 min read
8
Skills Assessment Checkpoint (60-Day)
~10 min read
9
90-Day Performance Review & Certification
~9 min read
10
Ongoing Development & Specialization Tracks
~19 min read